Cash on delivery nationwide15 day easy returnsMade in PakistanPakistan's #1 sports perfume brand6+ hrs LastingFree Delivery on orders above Rs. 3999
Cash on delivery nationwide15 day easy returnsMade in PakistanPakistan's #1 sports perfume brand6+ hrs LastingFree Delivery on orders above Rs. 3999

Shipping Policy

At Scentury, we are committed to delivering your premium fragrances safely and on time. We partner with reliable courier services, including TCS and Leopards Courier, to ensure swift nationwide delivery across Pakistan.

1. Order Processing Time

  • All orders are processed within 1–2 business days (excluding Sundays and national holidays).

  • Orders placed before 5:00 PM are processed and dispatched on the same day. Orders placed after 5:00 PM will be processed on the next business day.

  • You will receive an SMS and email confirmation once your order is handed over to the courier.

2. Shipping Charges & Free Shipping

We offer simple, location-based shipping rates:

  • Karachi: PKR 199

  • Rest of Pakistan: PKR 249

  • Free Delivery: Available automatically on all orders above PKR 3,999.

3. Delivery Timelines

We currently ship strictly within Pakistan. Estimated delivery times after dispatch are:

  • Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad): 2 to 4 business days.

  • Other Cities & Remote Areas: 4 to 6 business days.

Note: Delivery times may experience slight delays during mega sale events, public holidays, or unexpected weather disruptions.

4. Cash on Delivery (COD) & Advance Payments

  • We offer Cash on Delivery (COD) nationwide.

  • Please ensure your phone number and full address (including house/apartment number and street name) are accurate at checkout to avoid delays.

  • For COD orders, please keep the exact amount ready for the delivery rider upon arrival.

5. Parcel Tracking

Once dispatched, you will receive a tracking link and ID via SMS/Email. You can monitor the real-time status of your shipment directly on the TCS or Leopards Courier tracking portals.

6. Damaged or Leaking Parcels

Fragrance bottles require careful handling during transit. If your parcel arrives damaged, leaking, or visibly tampered with:

  1. Do not accept the parcel if the outer packaging is severely damaged or opened.

  2. If accepted and opened, please film a clear unboxing video showing the shipping label and the damaged product.

  3. Report the issue to our customer support team within 24 hours of delivery with your Order ID and photo/video proof so we can arrange a replacement.

7. Delivery Attempts & Failed Deliveries

Our courier partners will attempt delivery up to 2–3 times. If the package cannot be delivered due to an incorrect address or an unreachable contact number, the parcel will be returned to our fulfillment center. Re-shipping returned orders may incur additional delivery charges.

8. Customer Support

For any questions, tracking updates, or assistance with your order, reach out to us:

  • WhatsApp: +92 332 9062999

  • Email: info@scentury.pk

  • Operating Hours: Monday – Saturday | 10:00 AM – 7:00 PM