Shipping & Returns

Shipping & Returns

Simple, fair, and transparent — because you deserve to know exactly what to expect before you order.

Shipping Information

Delivery Timeframes

• Karachi: 1–2 business days
• Lahore, Islamabad, Rawalpindi: 2–3 business days
• Peshawar, Quetta, Multan, Faisalabad: 3–4 business days
• All other cities: 4–6 business days

Business days = Monday to Saturday. Sunday orders process on Monday morning.

Delivery Charges

• Free delivery on all orders above Rs. 3,000
• Rs. 200 flat charge on orders below Rs. 3,000

Cash on Delivery (COD)

COD available hai Pakistan ke tamam major cities mein. Ghar pe parcel receive karo, check karo, phir payment karo. Koi advance nahi.

Order Dispatch

Saare orders 24 hours ke andar dispatch hote hain — Monday to Saturday. Agar aap Saturday ko order karte hain, Monday ko dispatch hoga.

Order Tracking

Dispatch ke baad aapko WhatsApp ya email pe tracking number bheja jaayega. Aap directly bhi track kar sakte hain ya hume WhatsApp karo: +92 306 202 2357

Returns & Exchanges

15-Day Return Policy

Agar aap kisi bhi wajah se apni Scentury purchase se khush nahi — 15 din ke andar return kar sakte hain. No questions asked.

Return Process — 3 Simple Steps

1. WhatsApp karo +92 306 202 2357 — 15 din ke andar delivery ki date se
2. Hum pickup arrange karenge aapke address se — aapko kuch arrange nahi karna
3. Refund ya exchange 3–5 business days mein process ho jaayega

Return Conditions

• Product original condition mein hona chahiye (20% se zyada use nahi hona chahiye)
• Original packaging intact honi chahiye
• Bundle returns: poora bundle return karna hoga, individual items nahi

Refund Method

Refund us hi payment method pe hoga jis se order kiya tha:

• COD orders: Easypaisa ya JazzCash pe refund
• Online payment: Original account pe wapas